Returns & Exchanges

At Kashees Cosmetics, we strive to ensure your complete satisfaction with every beauty purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange process within 7 days of delivery for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or WhatsApp with your order number and clear photos of the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure that the cosmetics remain in their original packaging with the security seals intact; our team will review your request to confirm the items meet our hygiene standards.

• 3.
  Pack and Ship

  Once approved, securely pack the products in their original box and ship them back to our central warehouse using a trackable courier service.

• 4.
  Refund or Exchange Processing

  After we receive and verify the returned package, your replacement will be dispatched or your refund will be processed to your original payment method within 5-7 business days.